Avoid at all costs ,my daughter ordered iPhone 7 w...

Avoid at all costs ,my daughter ordered iPhone 7 was then tod at the end of the 7 day despatch timeframe I will have to wait another 14 days.
If u can get hold of them on the phone they are very rude and unhelpful .
I apparently have to wait another 2 weeks for a refund.
I will be reporting to trading standards.