I can not express what a shocking service this is....

I can not express what a shocking service this is. We have used quick fix previously and had no issues but over the past few months this service has become unreliable, absolutely appalling customer care and not delivering the goods.
We are currently waiting on a refund (now nearly 2 months later)for a device that was ordered mid December and never sent and now waiting for a repair that has failed to needs be re done.
The communication is so poor. I would absolutely urge you to not use this service unless you have time on your hands to waste chasing your device or money!!
Please note, this does not deserve 1 star but you cant post a review without one.
QMF ID 210006