Communication and customer service atrocious.

Communication and customer service atrocious.



Company seemed legit from all the reviews but set up is really poor in terms of customer support. Not got a good feeling about the company...

UPDATE

Phone was dispatched after the 10 days. I purchased a Grade A bundle. Phone looked in mint condition and all seemed great.

However joy was short-lived as the home button on the phone did not work and more importantly the phone would not notify of incoming calls.

Returned the phone in the post and have now waited another 10 days to get a response as to whether the phone will be replaced or refunded. Communication is dire. You cannot get through on the phone and no one in a position to do anything gets back to follow up the emails, despite daily assurances.

There is nothing 'quick' about Quick Mobile Fix and I feel I have just wasted weeks dealing with this company and tying my money up.

ID191445