Kate Gibson

Review of Austin Vet Care at Central Par...

I took my 4 month old kitten here as I, an overly ...

I took my 4 month old kitten here as I, an overly concerned cat mom, was worried that an injury on his paw was becoming infected and wanted to get him seen ASAP on a Sunday. We waited in the car for only about 20-25 minutes, which was really great, especially considering it wasn t an outright life threatening issue and I know at emergency places they go by severity (which, of course, makes sense) and waits can get long. So already, that was way better than I expected!

The care was also excellent. The vet and vet techs communicated with me via phone frequently and with lots of details, which I appreciated since I couldn t actually be in the clinic with him. They were extremely helpful, answered all of my questions, and gave me advice for next steps.

I m at a bit of a loss to understand why these great vets don t have a higher rating, but I think that s always the case with emergency services. When you re stressed out over your pet having a possibly life threatening injury or illness, you can t see your normal vet, there s so much that s out of your control, and even if the vets do everything they can, you still might lose your sweet pet, it s nearly impossible to have a good overall experience.

However, the quality of care these vets/animal lovers provided was excellent. I don t think you can go into the field of emergency veterinary services without really caring about animals, and the care of these vets was evident from my communication with them. I m glad to know they are nearby 24/7 should I ever need to (but hopefully not!) rely on their excellent care again.