Leo Li

Review of Beverton Honda

The staffs are friendly. However, the service qual...

The staffs are friendly. However, the service quality is not very good. I had three different experience. First one, I went there to do body detail because of the water spot issue. The staff did terrible works. I can see the paint shows light circle scratch under the sun. I had to ask them to redo the work. The second one, I went there to do the oil change. The staff stepped out of the car before the car went into the auto car wash tunnel. The automatic wiper turned on during the car wash and broken. They did give me a pair of new OEM windshield wipers. The third time, this happened recently. I went there for the oil change. They recommended an alignment work. I don t mind spending more money on the services they recommend. But it feels very bad after you pay for more money and the car runs worse after the service. The car kept pulling to the right after they did the alignment. I had to drive back. The manager did a test drive and mentioned the problem is because of the tires. The situation got better after they rotated the tires. I still feel the steering wheel always turns to the right a little bit. My recommendation, go there for the OEM services, find somewhere else for the add-on works, like alignment, body details, etc.