Sheryl Mazil

Review of ARRIGO DODGE CHRYSLER JEEP

WORST EXPERIENCE EVER I MAY SAY! My vehicle has be...

WORST EXPERIENCE EVER I MAY SAY! My vehicle has be held over the weekend to order a part and have it replaced, I was told I would receive a rental to cover my transportation while I wait for my vehicle to be fixed. I ve waited over 3 hours to be told I wasn t reviving a rental, which was promised to me earlier that it is covered by my warranty. They offered a free shuttle to my home which I accepted, I was given the run around on when the shuttle would arrive and I ve waited another 2 hours. Once the shuttle arrived, the driver insisted on conversing with other employees, knowing there are others waiting to be dropped off. The driver made sure it was know that the service was complentary with a nasty attitude. Shuttle left to get gas and didn t come back for ANOTHER HOUR! Beyond ridiculous I may say and I will NEVER come back to this dealership and I advise you don t either if they are keeping your vehicle over night to be worked on.