Herb Garman

Review of Grismer Auto Service Centers

WARNING! DO NOT TAKE YOUR CAR TO GRISMER TIRE IN V...

WARNING! DO NOT TAKE YOUR CAR TO GRISMER TIRE IN VANDALIA OHIO. I took my car there for a front and rear wheel alignment. After the alignment the car pulled to one side when accelerating making it difficult to drive and some of the alignment specs were not within tolerance. I took care back and the manager told me they can't take the time to check the torque on bolts on an $80 alignment and this was the best they could do. They do not re-torque the bolts just take a wild guess at the proper tightness. The rear suspension had 3 bolts not correct one completely lose, this is what was causing the car to pull to one side under acceleration. Found 4 other bolts torqued only about a 3rd on what they should have been. They will allow your car to drive off their lot in an unsafe driving condition and since the manger admitted that they don't torque bolts I assume they do this to all their repair work. They should lose their license to perform any kind of mechanical service before someone is involved in a serious accident. It is just not worth the risk, take your vehicle elsewhere for service.