Carsten Thue Review of Alpine Bakery & Trattoria
This review is for the bakery, not the restaurant....
This review is for the bakery, not the restaurant. I just took my wife to this lovely establishment to enjoy a nice dessert and a coffee, our plan was to sit and enjoy it all in the designated booths before continuing our road trip. My frustration doesn t really set in before we sit down and try to cut our cakes with the very cheap plastic forks they provide, as we realize this is an impossible feat, we ask two different employees if they could in any way get us a knife, it didn t matter if it was a matching 1 cent knife to the fork that was already proving itself completely unusable, just anything to help us complete the mission of eating the cakes we had just spent a bunch of money buying. Both staff members denied us any form of help and seemed like they couldn t care less whether we d be able to actually eat the cakes or not. My point is: why do you perfect everything in your amazing bakery and then completely drop the ball by denying your customers a $0.01 plastic knife? Help me understand that and we will certainly be your customers again. Btw: I paid a 20% tip on my bill, which makes the lack of service even more annoying.
Thanks Carsten
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