What an amazing experience with family and kids. W...

What an amazing experience with family and kids. We've been visiting since 4 years now. We've never had any problems except finding halal food which would be a bonus.
Those people who have not had a great experience I would just say that you weren't lucky.
As it is one of the biggest and busiest theme parks in the country sometimes an unexpected issue may arise which shouldn't be taken seriously.
The directions to the lands could be much clearer as sometimes it can take a long time to go from one end to another.
The staff are all friendly and helpful. One staff from the lions section was extra helpful and chatty, her name is 'Jo' - such a friendly lady.