Last time I'd stayed at a Red Carnation Group hote...

Last time I'd stayed at a Red Carnation Group hotel I really enjoyed it, and so too this time, maybe a decade or two later! They really make the effort to make the guest feel the stars, I've stayed in many hotels around the world and all over London, and the Rubens had some of the most attentive staff of any. Always a fully stocked reception and concierge desk, one or more doormen, etc., and all seemed eager to make my life as a guest easier. I had a room in the Royal Wing, which I guess are premium rooms, the corridor to it was beautifully sumptuously decorated in fabrics and mirrors, and the room was well appointed, if not particularly large (as one expects with London and Paris, rooms are generally small, perhaps the fitting of en suite facilities to previously more generously sized rooms caused this in the older, established hotels?). The TV was hidden in a pop up unit, which was great as it didn't intrude on the room. Only a small TV, and the interactive system was a little old fashioned, but I wasn't there to watch TV. Location is superb, close to Buckingham Palace and the wonderful Royal Parks (which pretty much connect Westminster with Kensington, and are all wonderful). Would stay at this hotel and chain again.