Matthew Garcia Review of O'Connor Lawncare
I wish I had read the reviews before buying anythi...
I wish I had read the reviews before buying anything from them. I bought a Toro push mower from them, I thought by spending a few more dollars than what I usually spend at Lowe's or Home Depot would give me a better product. I WAS WRONG. I ended up getting a mower that worked a few times, than the starter went out. O'Connors advertises that they fix things in house, well, after OVER FOUR weeks, I am still waiting. I was originally quoted a time of 5 to 7 business days. That week came and went quickly. Then I got a new time of up to two weeks. Again, those two weeks came and went. Then I began to call every two to three days, each time I called, I was put on hold for five to ten minutes. Each time I was told the part was on order.... and it was on the way. On June 20, I was told the part would be in on JUNE 24th. Guess what... it did not show up. I called on June 24th, and I was told it was on back order again. Now it is July 1st. They have no idea whatsoever when or if the part will come in. In the meantime, I have paid $200 to have my lawn cut five times. And... O'Connors want money if I pick up my mower and take it else where now. I WILL NEVER BUY FROM O'CONNORS again, I suggest you avoid them if at all possible. Looks like I will go back to buying from Lowe's. Funny, O'Connors makes such a big deal about Lowe's sending out their mowers out of state to repair. Well, at least they repair their mowers, unlike O'Connors.
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