The the 4$fee to use the trolley to carry luggage ...

The the 4$fee to use the trolley to carry luggage made me laugh. The machines put in place to check in took longer for the older generation leaving them to the only assistance available, a not so polite Cathay pacific person. The luggage drop off guy couldn't spare a smile, either. The boarding n emigration process was unmanned so it was fine. Very High tech, which is cool. But a smile comes a long way people. The waiting areas at designated gates didn't have charging points. No easy comfy chairs.