Atmosphere and surroundings were excellent, but I ...

Atmosphere and surroundings were excellent, but I don't eat the wood walls! Appetizer of shrimp and lobster dumplings was over cooked and tasteless. One server upstairs for 8 tables? Are they kidding me? After waiting for 1 hour and 40 minutes (party of 8) for our dinner to arrive here is what we received. Two Raw (and I mean raw) pork chops which could not be eaten, a cold NY strip (cooked perfectly), two filet mignons (cold, but cooked perfectly), and a server Deena, who avoided us like the plague when she realized the kitchen was throwing her tip in the trash. When I went to the rest room I noticed that the managerial staff was furiously preparing meals (expoing) which indicates they are understaffed and behind on the orders, mind you this was at 9:40 p.m. not 7:00 p.m. (prime time). The manager was called upon and was apologetic and wanted to do "something for us". I am not that type of customer that whines for a free tid bit, I respectfully declined. He did deduct one of the pork chops, we were given a $25.00 coupon to go back (which I am returning in the mail), and we left refusing to order desert. If you look at the other reviews INCONSISTENCY is the flavor/impression you will glean from the undertones. For this $$$$ this restaurant should know better. Be forewarned. As my dad quipped the water was excellent.