Bodu C Review of Briers Home and Gift
Purchased an oval glass table a few years back. Pr...
Purchased an oval glass table a few years back. Price was clearly marked. On sale, fit perfectly in our kitchen.
After transaction we noticed we were charged regular price. We mentioned the simple error, however staff quickly rushed over and ripped up the sale sign.
" only guarantee in life is death, taxes, and price increases." They Shrugged, smiled and said that the transaction was over, and too late. I later on asked if this was an illegal practice, and to my dismay this is called bait and switch. No this is not legal.
We should have pursued it with authorities, but instead we simply took our business elsewhere. It is not about the money for us, however it seems to be the only thing important to them. We retreated like imbeciles, and made to feel the error was our fault. For any prospective customers, make sure you take extra precaution with this company because they will take you for everything you have without hesitation and smile while doing it. PS Our sale staff also claied to be the designer for Briers.
So this is not the work of seasonal employees, but the work ethic and culture of this place.
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