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David Ibrahim

4 years ago

Please read this review. DO NOT attempt to buy a p...

Please read this review. DO NOT attempt to buy a product from this company. I bought an iphone x on the 18th of november. On their website they say they ship the phones within 5 working days. which is not the case as I received the phone after 2 weeks. The phone had 2 major faults despite how much they brag about the quality control tests the devices go through, which clearly is a big lie. The inner speak wasn't working so couldn't hear anyone on calls. And the sound's quality was very poor when you turn the volume up. I sent the phone back for it to be fixed which they said can take up to 7 working days. I kid you not, I only just received the phone 2 days ago. I spent nearly 2 months waiting for this phone to arrive after the date I purchased it. The cutomer service is horrible. You have to send them multiple emails for them to reply. They do not even have a phone number you can reach them on. At some point I thought I genuinely got scammed. Do not buy a phone from these people. They do not run qualty checks on phones and you will spend quite a while waiting for your device to arrive, and you won't be treated very nicely by their customer service.

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