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I am a nurse and knowing that Lancaster General Ho...

I am a nurse and knowing that Lancaster General Hospital is a trauma center and also associated with Penn Medicine, I expected the highest quality of care. However, I have been sadly disappointed on three different visits to the ER in the last 11 months. On first visit, with a high fever, I was misdiagnosed and was clearly prescribed an antibiotic that was in my hx of allergies. Thank goodness, my sister who accompanied me and who is a nurse practictioner picked up the error. ER nurse very poor, didn't do a good assessment and couldn't even pronounce antibiotic name correctly! Second and third visits for different illnesses weren't any better! Almost all nurses were rude, disinterested, did not know simple procedures and left me without call light which didn't matter anyway because when it was used it was not answered! Last visit physician, was great, kind, calming, and supportive, yet I only saw him initially and was discharged by a "stupid nurse" who again did not even know the basics! I never want to ever have to go to this ER again! And i will also point out that it was a slow time of day and also day of the week that I was a pt., it wasn't like they had any major traumas. Maybe this ER does show a better response during a life/death pt. That was the case when my Dad was admitted with a massive CVA, they did actually save his life!

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