I love there bake goods but have had a bad experie...

I love there bake goods but have had a bad experience three times with Potomac bakery. First time my daughter 16th birthday cake she loves red velvet cake we are cutting in to her cake at party and I cut into a chocolate cake. Second time I order a 1/4 double layer square cake for my birthday and one of the layer of the cake was only half a layer. Third time was my birthday again I order a 1/4 of a sheet cake that I order every year for my birthday I get there they have an 8" round cake for my that when I order the cake I talk to girl I gave her size and prize that I paid last year for it. And she gave me the total of my order witch was wright. I come from McKeesport for these cake because in enjoy them, not to get there and I am buying the wrong thing. This will be last time I every order any thing from them no mater how much I like there stuff. The sales girl the did not get my order was KJ.