Studied an IT course at Tafe SA Adelaide. Content ...

Studied an IT course at Tafe SA Adelaide. Content was good, as were the lecturers. However, their IT service desk is virtually impossible to get a hold of most of the time.

I have been trying to resolve an issue for over a year now - and despite having finished my course I am unable to get parchment due to this outstanding issue. I have been told ad-nausium for over a year that they are 'onto it', yet the issue remains unresolved. It doesn't take a year. It shouldn't take a month.

Their service staff seem to have no clue (on the rare occasion you can actually get hold of them), and are about as helpful as a box full of gum nuts. I'm at a loss as to how they get anything done besides (of course) enrolling new students.

What a joke.