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Mechelle Wimbush

4 years ago

The only reason I gave them 1 star is because zero...

The only reason I gave them 1 star is because zero wasn't available!
I brought my 1 1/2 year old luxury SUV there to be cleaned and noticed it had been damaged. I called to speak to the manager/owner immediately and he told me to come back in(which was just a song & dance) , where he then tried to shame me by saying "the car was really dirty" ... um yes that's why I brought it to a car wash. They refused to accept responsibility for the damage and it was not a pretty scene. Get it done right, go to Caesar's. The Original Owner of Coachworks was professional and courteous enough, but the existing manager is a joker!

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