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stacy manfredi
Review of The Plum Tomato

3 years ago

This is only my second time at The Plum Tomato but...

This is only my second time at The Plum Tomato but after the service we received this time I can say it may be the last. Everything started out fine, we seated ourselves and in a timely manner the waiter came over. We ordered buffalo wings for an appetizer and a salad and a pizza for dinner. The wings came out and everything was still fine. He brought us the pizza shortly after and this was pretty much that last we saw him. He didn't give us plates for our pizza so i had to take the bones from my wings and pile them back on the plate with the wings we hadn't gotten to, and then wipe off my plate to use for the pizza. He never returned so I couldn't ask him for another drink (since i was done with my first shortly after we received the appetizer) or where my salad was. We began eating our pizza and now both of our drinks were empty but no waiter. We finished eating the pizza, and still, no waiter. So we waited. And waited. And waited some more. We ate a little on the late side so it's not like the place was busy. It was us and two other tables and I don't believe he was waiting on the other tables. We finally saw him sitting at a table with other wait staff rolling napkins. After several minutes I think he noticed that we were looking around because he finally came over. I asked him for another drink and some boxes for our leftovers. He left and never came back. So once again, the waiting game. Nothing. After several more minutes I couldn't wait any longer so I got up and asked someone else if they could give me my check and the boxes. She gave me the boxes and the check, but the check had the salad on it that I never received. The waiter saw me up there so he finally came over. He adjusted the check for the salad he never gave us and we were on our way. So, this visit was quite disappointing and I couldn't wait to get home to get a big glass of water since I was unable to get a drink there. The first time we ate here the service was fine and it was much busier, but unfortunately, the service tonight will probably always be what I remember.

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