Dylan Smith

Review of Safe Haven Security

I would love to be able to give less than one star...

I would love to be able to give less than one star but that is not possible, so I guess I will be giving one star do not go with this company please we were with them for almost a year and when we went to move we called and they wanted a good amount of money to move that wasn t what we were told when we signed up so we argued with them about that for about an hour and just got tired of it and told them we wanted out of our contract because we had been lied to and signed up under false pretenses so we went through the process of buying our selfs out of the contract for just under $1400 this was the first of March about a week later we call the make sure that every thing is canceled so we would not be charged they said yes you are completely canceled out well guess what is pending in our account right now our monthly ADT payment so I call adt and they said we are still in contract and have received no money saying we have payed our contract out so now not only have I been lied to but I have also been stolen from so this company isn t a security company it s a wolf in sheep s clothing pretending to be a security company but truly stepping from its customers please go with vivint or any other company heck just call adt and go with them but avoid this authorized dealer because every time I have talked to adt they have said we are sorry but we can t help you with your problem because you actually aren t even with us you are with our this authorized dealer we will put you in contract with them so all I can say is do your self a favor and go somewhere else!!!!!!

Also the cameras you are paying for are next to useless unless the security system goes off they don t record and if it s at night no IR so they don t really work at all and no sound comes through so good luck with that also