P L Review of Jules Maastricht
!!! Attention !!! Only new students fall into the...
!!! Attention !!! Only new students fall into their trap, past students and locals know about their scams. please don't be their new innocent blind victim.
I honestly classify this company in the top 3 of worst companies I have ever seen. No values at all, try to screw you over at every opportunity they get, call themselves "a student-helping company" what a joke...
These people are well known criminals, they are the definition of thieves. You can ask at every single student in UM, their dishonesty is what made them popular in Maastricht.
I used this company last year to find a student accommodation being new in Maastricht, and I have never seen such a service.
We were supposed to be able to move in at August 1st, for which we paid. However, once we paid they stopped answering which they always do with all their students, and we never received access to the apartment until September after threatening them etc!!!! Of course getting a refund for the month of August was totally impossible, even though we had to be in Maastricht for INKOM week, they simply did not care.
Also we had to pay ourselves 2 times the cleaning services while we had been guaranteed the apartment would be clean when arriving, and have been charged again when we left, while it was already thoroughly cleaned by us when leaving.
During our year we have had quite a few technical problems with the apartment's utilities, of course they basically never answered, even when it was very important (we had been robbed once, they didn't even answer )
However, they talked to us once or twice, when we treatened them not to pay the last month because they were inventing some reasons to hold our deposit, they always try to keep the deposits and they did the same with people I know using Jules, it can sometimes last more than 6 months after the contract and a lot of legal threats before they give it back to you. So never pay that last month with them if you want to be sure to have your deposit back.
Legal actions have already been intended for years against what you can call this "company" , Maastricht's main city group "Maastricht Sharing Is Caring" 's posts are also honest proof against their practices, just look for Jules posts in the group and you will see by yourself...
If you or a friend are planning to use their services, please spare your money and energy and simply go look somewhere else.
I had to give them 1 star because 0 stars isn't available on Google review yet. Immoral uncaring amateurs is what these jokers are, harming and taking advantage of defensless students, would definitely deserve to be closed, brings shame to Maastricht.
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