Misty Peck

Review of Fletcher Allen Free Library

I have a 3 year old daughter. So there are many r...

I have a 3 year old daughter. So there are many reasons why I bring my daughter to the library. In my daughter's lifetime, she will exposed to so much technology, I want her to know and love books, reading and librarys.
They have a great children's section.
They have great programs. I could bring my daughter there everyday, for a different events.
Depending on our schedule, we do try to go a lot. We go at least once a week. But on average we go 3 times a week. My daughter loves it and I bring her because she does. But...
If it wasn't for my daughter, I would not go at all.

The main librarians, not Megan (from the children's section) are horrible. Everytime I check out my books, they have never once said hi or hello. They don't look at you, they look through you. They are so elitist and condenseding. I literally avoid getting books, so I don't have to interact with them. If my partner is with me, I make him check the books out.

I have been bringing my daughter for over a year, on average 3-4 a week. The librarians are still as rude as ever. Not once has any of them said "hey weren't you guys hear yesterday,.. hi,... Nice to see you... Hello,... How are you". Never have any of these basic common courtesys been used towards me. In fact, it's quite the opposite. I don't feel welcome. I don't feel like I'm part of a community. I don't feel like they have any concern for myself or my daughter.
Out of all of the places I go, this is one place where they don't use my daughter's name. This is after a year. Please do not include Megan in this review because she is awesome. She actually knows my daughter's name and uses it. Megan is awesome and excellent with children. Megan is the reason why I gave the library one star instead of no stars.