3 years ago

I was gonna give them half a star but I don't have...

I was gonna give them half a star but I don't have that option. We order something and it always comes late, sometimes room service messes up the food and forgets stuff. Also, to use the gym you have to be over 18. I come to London almost every year and this was one of the worst hotels i've stayed in. If you want a good hotel, I would recommend Grosvenor or Amba or Milestone, even Royal Garden. I am disappointed in this hotel.

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