Jan Mendez

Review of Larry H. Miller Volkswagen Avo...

I will not ever go back or refer anyone here. My ...

I will not ever go back or refer anyone here. My Brother and I went in there on Friday afternoon to look for him a car. We test drove the car I saw online and it didn't suit him. They said they found one in the east valley and could have it brought to this location. After they got the price down to what I could afford to pay cash for, we waited. After about 4 hours and listening to the salesman's life story, I had a headache and still no car. When I asked if the car was on its way, I just got "my manager is making calls". Finally, they sent us home and said they would call when it got there. Saturday morning, still no car and was told "my manager will be in in a couple hours and I will have him call you". We decided to go somewhere else and we found another car. In the end, the car he said was coming had been sold that night and basically they were stalling until they found another car for us.
Lying doesn't sit well with me. This company wasted so much of my time and I will never go back. Had they told me the truth and let me look elsewhere, I would have considered going back if I were to need a car in the future but the lying ruined it.