Sofitel So Singapore

Sofitel So Singapore Reviews

4.4
T

Tanya Cronau
Review of Sofitel So Singapore

3 years ago

Why is it your policy to not refund accommodation ...

Why is it your policy to not refund accommodation during the COVID-19 pandemic? My mothers accommodation was paid in full in September 2019 for her scheduled stay in July 2020. She provided 3 months notice of the cancellation due to the pandemic, only to be told that you won't refund any of her money.

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