Amy Rice

Review of Hilton La Jolla Torrey Pines

A four-night stay planned. Room was filthy with du...

A four-night stay planned. Room was filthy with dust, rugs appeared worn and never vacuumed. Room service skipped our room and we had to ask for service as the carts rolled by the next day. Room service food was good, but selection was extremely limited and prices astoundingly high with add-ons for delivery and a 22% gratuity PLUS tax. Staff from many different functions like snack shop, gift shop and even front desk were totally inept or spoke inappropriately to customers. On-site Wi-Fi was dismally sporadic. Pool area was unattended, furniture filthy and inescapable loud music annoying. Would never return based on this experience.