where to start, we own a business and have deliver...

where to start, we own a business and have deliveries by several different companies, and Purolator is the worst both at the door and after service. Fragile and temp control means just that, not leave it outside in a snow bank with no knock or phone call which was clearly marked on top of box. when it also needs a signature, you might want to make sure that you get that. Next when boxes are paid for overnight shipping, then it should be over night and not 3 days, if you have break downs that is not a consummers problem and part of the shipping fee should be refunded. Next when i take the time out of my busy schedule to call Darlene in Regina depot for support and answers and she says ill get back to you in 24-48 hours that is what i expect, a week has past and still no return call period!!! Finally, ill say this, it is not the first time weve encountered so many problems, in the last 6 months weve had boxes dropped, lost boxes, wrong stuff delivered to us and other packages found outside in rain and snow......my tip DO NOT USE PUROLATOR IF YOU CAN HELP IT IN ANY WAY. WE LOVE THE COMPETITION AT DHL, MUCH BETTER SERVICE AND WILLING TO #1 CALL US AND #2 REFUND FOR THERE MISTAKES.