Luz Maria Mohr

Review of Nh Hoteles - Laguna Palace

We had to walk through the parking area to get to ...

We had to walk through the parking area to get to the other side of the hotel (building b) and the only way to find it was exploring, due to the fact that there're no signals to the building B.

On our room the TV was very old and didn't work. We reported it on the very first day and nobody repaired it or even showed up to check it. Besides it the sink was cracked and didn't look good at all.

As we made the check out, somebody was also complaining of not having warm water!!!! in the last 2 days!!!

We usually stay in NH hotels and never got a bad experience, but now on we'll think it twice.