Chris Layton

Review of Alaska Sales and Service

The main suggestion I have is this - I set an appo...

The main suggestion I have is this - I set an appointment for a 10am oil change, but every customer is first come first serve, so the dealer services walk in customers for their oil changes as long as their cars were there in line before me - so I waited 2 hours for my oil to be changed. If I took to the time to schedule an appointment, that appointment should be honored instead of just putting me in line with those who simply did a walk in and arrived prior to me. If I had known this I would have just come in earlier - I'm honestly not sure why I would bother scheduling something.