Umesh Ragavan Review of SingTel
If you are going for a complain or buying a new SI...
If you are going for a complain or buying a new SIM card plz plz get an appointment and go or you are surely going to wait for more than 2hrs.
Mistakes I made and had my bill to 950SGD ( don t repeat if it makes sense to you)
1. I was one wk old in Singapore and I just walk to Singtel to buy a SIM card. Waiting time 2 hrs ....... my time strikes and I sit in their counter .... got my sim connection after being brain washed for going for higher price package.. I also bought top up for india calling (700 mins calling free for 13-14 dollars). After a month I see the bill that I called India 400 mins and my bill was 650 dollar, calling up customer service they said I did not use 019 before every Indian call..... the day I was there to buy the SIM card I was there in this office for 2 hrs talking to a customer representative never he opened up his sweeet mouth to tell me I need to use 019 but he was more interested in making money out of it.
Later I had to confront about the information with sales manager, sales representative, tele callers, store manager for not sharing the information or not intimating the call cost through sms either.
Alas they accepted to reduce 50% then I had to do the round again three times till I get them waivered . At the end thanks to them for understanding my case.
2. Same month I was in Batam I got stuck in a place and was looking to check for map I opened up the data. And I din have the internet package on. I was checking the map and my whatsap was refreshing the data at the same time in less than 5 seconds I got an sms saying I used 8MB data and it costed me 300dollars.
Again I had to worship the officials !!!!
THINK BEFORE U TaKE POStpaID coNNECTION !
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