I used the service twice and the hold time before ...

I used the service twice and the hold time before getting a dispatcher was very little. The first time I called I didn't even have the full address but told the dispatcher the street name and store I was near and she found it. I waited less than 10 minutes for a taxi which was great. The 2nd time, I also only had to wait about 10 minutes before the cab arrived. The price was reasonable compared to a different company's taxi that I had used and I didn't have any issues.