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2/23/2019 . Absolutely terrible business practices...

2/23/2019 . Absolutely terrible business practices. Prepare to be manipulated by all the usual cheesy sales tactics . All we wanted was to know what was the lowest price acceptable to them on a used mustang convertible that they had advertised. We wanted to compare their lowest price with 2 other dealers that had the same vehicle listed for cheaper than their listed price. We were not able to get a price reduction on the vehicle without talking to the manager (which we were not willing to do) and we had to waste 2 trips to the dealership for them to finally tell us they would not come down on the listed price.. Not lowering their price did not bother us. They were not obligated to lower the price. Even though we wasted another trip to their dealership , we then pretty much gave up on that vehicle.. We had already researched 2 other identical vehicles online that were cheaper at other dealers. Since they would not give us any price other than list, we then texted them an offer of $20,000 (comparable to other 2 dealers) for the vehicle, thinking we may be able to buy local and save us the 1 1/2 hr trip to pick up the other vehicle at the competitor's dealership. We were texted back by this dealership that $20,000 offer was realistic . I sent my wife up to pick up the car and pay for it based on the text. They then manipulated her into paying an additional $2,500 (over 10% more) . It is now obvious they were really just trying to get her to stop shopping elsewhere and get her back into their dealership to put pressured to pay more and sign papers.. I am discussed with her for allowing herself to be manipulated in that way and them for using those kind of cheesy tactics.. We will never shop there again and I will certainly will be telling everyone I talk to about what happened to us.

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