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I have been purchasing vehicles for over 20 years...

I have been purchasing vehicles for over 20 years and Barnes Crossing Chevrolet Buick in New Albany is by far the worst dealership ever. I purchased a brand new 2017 GMC Sierra. I immediately noticed the TPMS light on so I took it back three times. I told them that my ride was really rough to be a new truck. They told me it rode rough because I drove it rough, now mind you Iess than 10000 miles on it at that time. They finally made a repair. But the ride didn't get any better. So I continued to take it back. I asked them to contact General Motors because there's no way a new truck should be riding like this and I told them that I wanted General Motors to replace my tires. They told me that the field rep for GM will only listen to the service manager recommendations and the service manager thinks it's the customer not the tires.
So here it is a 1 1/2 years later. I took my truck back to the service dept. and one of the techs took my wheel locks and when I noticed they were gone I complained I had to convince them that I was not lying about my wheel locks because I only let Barnes Crossing Chevrolet service my truck for all of my services. So instead of apologizing.... they just gave me my wheel locks back to me in my hand and I ask why didn't they put them on and the guy said " oh I didn't know you wanted me to do it.
Now this right here is the final straw... after leaving there I went to Firestone just to get a 2nd opinion about my tires. Firestone inspected the tires and told me that 2 of my tires are cut in the inside to the wire and it's a safety risk fo me to drive it. Now tell me why Barnes Crossing Chevrolet in New Albany Ms couldn't diagnose that??? I can tell you why.... because they dididn want to have to replace my tires because I had been complaining about the tires and the rough ride from the time I purchased the truck. If you want a GM I suggest you go to Carl Hogan Chevrolet in Columbus MS. I WILL NEVER BUY A VEHICLE FROM BARNES CROSSING CHEVROLET IN NEW ALBANY MS

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