Elio Rodriguez

Review of Bay-ridge chrys, jeep, dodge s...

Their customer service reach out to us to help res...

Their customer service reach out to us to help restore our confidence in the Jeep brand. My wife and I did not like the way we were treated during the leasing process and customer service stepped in to assure us that our satisfaction was their number 1 priority. I hope this trend continues as the car itself is awesome, but their sales department can use some help to restore my confidence in them.

Update 11/13: After leaving a negative review, a "Claudia" from customer service reached out, 3 weeks after I bought a Jeep there, to me to inquire why I was unhappy with BRCJDR. I proceed to inform this person as to the awful experience I had with their Sales department. I was promised a year free maintenance over the phone in exchange for a more "favorable" review. I made an appointment with the service center for an oil change and now this "Claudia" doesn't exist. Avoid this place at all cost!!!#