Sarah Otting

Review of FULL SERVE, INC. DBA FULL SERV...

Unfortunately my tire blew on my way home from wor...

Unfortunately my tire blew on my way home from work. After calling my insurance I was placed with full service towing to change my tire. Due to an old vehicle and icy weather, my hub cap wouldn t budge, after an hour of effort, the man that helped me went above and beyond to sit with me while my phone charged. He reached out to my insurance company to get the okay to tow my vehicle. (Had he not I would have likely been waiting for another hour or longer to have my request dispatched and then waited additional time for a new company/ tow truck to meet me at the scene). I was pleased with his help! He was polite, and looked up the nearest tire shop so I would be set up for success. I am grateful for their level of customer service! I know the snowy season and freezing weather can be a real pain, but it is people like the employee that helped me in a stressful time, that make the winter woes easier to handle! Thank you!