Sue Stevens Review of Autobahn USA
Beautiful car, friendly staff to deal with when yo...
Beautiful car, friendly staff to deal with when you walk in the door. Totally incompetent with out-of-state purchasers and the needed paperwork for such transactions, which creates a bit of nightmare in trying to actually get the car you purchased and get it registered. If all goes well, their customer service really is is great. But god help ya if they get your paperwork wrong - they no longer care, and that great customer-service goes right out the window (managers and sales people alike will dodge your calls, but they do have a lovely gal-Friday who will take messages and fill your ears with fluff in response).
Credit where it's due though - thankfully the guy they hire to deliver cars is knowledgable and he helped get the mess Autobahn made all cleared up.
Wouldn't buy from Autobahn again. Maybe they're better with in-state sales, I dunno. Just watch it if they bunger something on paperwork, they will no longer care, nor will they return calls. Once they become dismissive to their customers, kinda makes ya wonder if you can actually trust what you're buying from there. Time will tell. I hope I don't regret the ownership of this car as much as I regret dealing with them for the buying process. ::fingers crossed::
* I would like to add that you'd think when buying a fancy-schmancy expensive car, that it'd be delivered with a full tank of gas, clean inside, and proper wiper blades.
My new car came to me with a half-tank of fuel, and when I used the wipers for the first time 2 days ago, I discovered they are in need of being changed, already. Today, I sat in the passenger seat for the first time and discovered melted candy underneath it, most likely from the previous owner.
Autobahn USA, a disappointment.
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