Allen Huang

Review of La Honas (Chambe d'hôtes)

First night at the Fairmont on Christmas day 2017 ...

First night at the Fairmont on Christmas day 2017 = below average.

* Booked an ocean view room: assigned a 3rd floor room with a treetop view of obstructed ocean view
* Reassigned a room with Santa Monica Pier view - accommodating, thank you
* 5-monthbold baby woke up crying in the new room - room's thermostat was not working and no heat being vented even with temperature set at 80F - actual room temperature based on the portable heater the super friendly engineer brought was 68F. Disappointing that a basic room functionality did work properly at a 5 star hotel.