We bought a Mazda 3 2 years ago and spent most of ...

We bought a Mazda 3 2 years ago and spent most of the day getting through the process which was fine. My issue was the survey they sent after. My husband filled it out and was contacted by the salesman as to why he didn't give him 10's on everything. Said his bonus was dependent on those surveys. First of all no one will get perfect on everything and second how dare you call a customer and put him on the spot!! So unprofessional. So today my husband, who doesn't like to make waves, goes back to talk to someone about trading in his car for another vehicle. Lo and behold he gets the same salesman! Needless to say he basically blew him off didn't want to work any deal and told him to go to Carmax. How people give this company 5 stars is beyond me.