David Schnabel Review of Midlothian Honda
Great sales philosophy. My wife and I were lookin...
Great sales philosophy. My wife and I were looking for a minivan and Pearson Honda helped wash the bad taste out of my mouth left by Haley Toyota over the weekend (please see my scathing review of them if you're considering a Toyota).
Unlike Haley, Pearson was up-front, transparent and eager to make a fair deal. They provided an itemized quote of all costs without me even asking them to, they gave me the current promotional lease terms without me asking, and they applied the current lease cash to the offer; again, without me having to ask. Nothing was hidden and I knew *exactly* what the terms of the deal were.
I generally know everything about the car I'm looking to lease or purchase before I ever set foot into the dealership. I use that as an opportunity to gauge the integrity of a dealership. If they voluntarily offer me all of the current promotional benefits without me having to ask, and if their initial offer is in the general ballpark of where I know the price should be then I know they're a company I can work with. If they don't, then they'll never get my business. Haley failed miserably while Pearson passed with flying colors.
I drove down there this afternoon and drove away in a new Odyssey within a couple hours. It's one of the smoother transactions I've ever had at a dealer.
Shawn Snider was the sales guy who helped me and I would certainly recommend him. It was a very 5-star experience. I'm keeping my fingers crossed that their service center doesn't let me down, as that seems to be where most of the complaints are coming from.
Comments: