Paul Wittstock

Review of Filiale Française de Banque PS...

I bought a used vehicle at Midi Auto Evreux.

I bought a used vehicle at Midi Auto Evreux.
I took out a loan from PSA Banque, because otherwise the guarantee extension was not possible.
I had a serious breakdown in the hydraulic suspension system, which - here is therefore - was excluded from the warranty, then after threat of publication, taken care of by Midi Evreux.
For almost a week I have been trying to repay this loan early. PSA Banque has not responded on the site for 5 days, customer service (which can be reached by phone with many patients, i.e. between 15 and 30 minutes of waiting) promises to send the information by email but one day later the email is still not there!
For me, this is the last transaction with PSA Banque. I also decided to have all the PSA vehicles in the fleet of the 2 companies for which I decide to be replaced by vehicles from brands other than PSA.
Shameful service!
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I received a response to my review within 24 hours, but still no response to my request on the site after a week. Shameful and absurd. Go through another bank to buy from Peugeot!