Very few representatives are as they should be, an...

Very few representatives are as they should be, and with the supervisor who speaks Juan G, it is just like them, it is a general mistreatment of the members, a situation for a medication that I took years ago after being 3 days calling to get it, One of the representatives sent me that if I did not have him go to the hospital, and still today Friday it has not been resolved and the supervisor-manager told me that I had to wait until Monday, that had never happened to me with this insurance, as if I were calling for a food, and not for a medicine to soothe a pain.
Too bad they answered my problem that way, they don't seem like a medical insurance representative.