elizabeth fazy

Review of Safe Haven Security

If I could give this place no stars I would!!! I h...

If I could give this place no stars I would!!! I have been getting nothing but terrible customer service from Hilary a vice president! They send out terrible techs who dont do their job correctly nor have a manager who cares! I had my security system installed 2 weeks ago and was supposed to receive a ring doorbell but the tech didnt have the proper equipment to install a ring doorbell so I set an appointment up for today the 27th. Well my appointment was between 12 and 2 and the only call I received was the guy telling me he was double booked and would send someone out to me. Well I called him at 2pm and he said he had contacted my sales rep and she would be in contact with me! Well Hilary doesnt seem to like to answer my emails nor apologize for any inconvenience! The tech said I'm supposed to wait for someone to come out even though I requested a manager tech to come to my home so everything was done correct. Very disappointed with everything! I would like to speak to whose in charge of all these people because I am not happy!!!!