John Summerfield

Review of hoppa

Terrible service, bad communication, website would...

Terrible service, bad communication, website wouldn t allow me to put in the correct address of my accommodation and I was charged for the privilege of a incorrect address which their system defaulted to. Their website wouldn t amend this on line and no response from customer service. Several years ago I used them and had a bad experience and I the same again a few years later. I had been warned to avoid them by friends and family, so I really don t understand who gives them glowing reviews.