Vivint has been a huge disappointment to me. I ord...

Vivint has been a huge disappointment to me. I ordered and paid for a doorbell camera to add to my system. When the technician came to install it he was in a rush to try and get it done. Then he could not make it work so he gave up on it and said that it could not be done. He broke my original doorbell when he was taking it off so now I have no doorbell, I have just two wires sticking out of the wall. Now I have to go purchase a new doorbell because he did not have the knowledge to install the equipment which is what his job is, it is pathetic. He also tracked mud into my home and ruined a new rug that I had just purchased.
Then on top of all that, I don't even know how Vivint handled refunding my money that I bought the doorbell with and there was and never has been any communication on money transactions to my checking account when something like this comes up.
I was so much looking forward to having this doorbell camera added to my system but now I have no doorbell and have to spend more money to replace the doorbell and the rug that he ruined.
If I was not under contract I would rip all of your equipment out of my home and get something else because Vivint has the worst service technician staff I have ever seen. All Vivint is concentrated on is selling you the package and getting you under contract and after that, they are pretty much through with you.
I will be getting rid of this equipment as soon as my contract is up. Plus I will do my best to tell everyone I know how sorry this company is and how much they do not care about you after they sell you a package.
My rating for Vivint is 0!!!!