Faridi Berger

Review of a New Beginning Salon and Day ...

I have been a costumer for 12 years .

I have been a costumer for 12 years .
U used to love this place .
Lots of things have been going on in the past months .

Last month I saw the desk attendants laughing on a costumer from back , whispering to each other how fat she was .i feel inconfortable just to see it The way they made fun on her .
The massage place is a place to relax not to be self conscious , vulnerable .

Anyway , I should say something but I didn't and I regretted.
Something changed over there , it is sad , that place used to be my favorite , maybe new ownership or manager .
I called several times to try to schedule massage and they never pick up the phone , I left several message that were never returned .
I walked in today , in attempt to book a massage for any day this week , they said that it were all booked through the end of the month ( today is the 17 ).
They anuncies a blow dry for $25,00 but all depends on the person that they book for you , you never know how much you will really pay because all depends on the hair stylists , some of it charges more and you just find out when you go to the front desk .
They offer me a botanical treatment for $25,00 and I decided to do
and then after she wash my hair she apply this liquid and putted my hair in a bun , she told me to keep the liquid and wash the hair at home in the next day , so o walk to the front desk to pay and she charge me extra $10,00 just for a bun that I even asked for .

I am happy to pay for my services and leave a generous tip too but I don't like the " snik in charge ",it does not make any sense .

Unfortunately I had no other option than cancel my membership after 12 years .

How good is to pay a monthly membership if you are unable to schedule a single massage ?

This place is going down the hill