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We made reservations for this hotel on booking.c...

We made reservations for this hotel on booking.com. The pictures were nice and it had a very good rating. We found it odd that the rate was non refundable, but went ahead and booked it. Upon arrival we were very disappointed as this is in reality a motel 6 with a botched face lift. We suddenly realized why there were no exterior pictures of the building as that would expose the exterior doors and they could no longer claim to be a hotel. We also noticed that on booking.com they are listed as Sage Hotel and the sign at the facility says Sage Inn and Suites ... there is nothing Suite about this property. The finishes were terrible and clearly a DIY attempt at a renovation. They charged a $15 resort fee ... this was as close to a resort as a KOA. They also charge $15 a night dog fee. The pool was drained and dirty..(see photo).. The bathrooms had the original fiberglass shower and mixed matched hardware and plugs. We asked asked the front desk for a refund and we were told we could cancel the reservation for the full price of the room plus taxes... how is this a refund? They asked why were disappointed and we explained all of the above and their response was we are a boutique hotel . My advice...go down the street to Hilton where you will pay the same amount or less (after all the fees and taxes at the Sage)and you will be across the street from the plaza. Our total bill upon check out at the Sage was $157 and the rate per night was advertised as $80 per night.

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