Scott Lindholm Review of O'Connor Lawncare
I should have read the other reviews on Google bef...
I should have read the other reviews on Google before selecting O'Connors. I took my nearly 30 year old Honda in for a tune up and some wheel maintenance. I was told 10 days, after the 10th day I called and my mower had not been serviced. I got a call at the 14th day that my mower was ready. Upon pickup, I wanted to do a quick check. Granted this mower is old, but it has ALWAYS started on the first pull. After about the 5th pull I was sure it wasn't going to start. I was told, it was a quick fix and they would call me. After 24 hours with no call, I called and was told technicians did not work on Saturdays, so it would be at least Monday. A manager called me Monday and explained the tech did not adjust the valves properly. I asked why it said that there was a "start and run" check per their receipt, if it wasn't done? He had no explanation, which makes me wonder what else wasn't done. No offer of a discount for my wasted time and sub standard service. Also, only one of the counter service people I dealt with, treated me with any sort of compassion. The three others gave the impression that I was just a waste of their time. Stay away.

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