Orders iPhone 6 plus two months ago for caught Xma...

Orders iPhone 6 plus two months ago for caught Xmas present. Phone arrived late and broken sent back beginning of December after many promises and LTS of emails they sent the phone back yesterday, apparently fixed, which was a lie still broke and added problems with it. Not responded to my emails for replacement, I don't want it fixed again I want a new one, contacted action fraud and trading standards now and in the process of telling the ilford recorder paper my story as well, should be a shamed of yourself conning people.