La Concha was the best hotel I've ever stayed in! ...

La Concha was the best hotel I've ever stayed in! Plush, beyond friendly, and ready to help in every way. It was a crowning event of our ten day anniversary vacation in Puerto Rico. Every worker greeted us every time they saw us, even if it was across the atrium on the other side from our room. I had a close call with the ocean and jetty rocks that left some scratches on my body, but no bruises or broken bones. The Assistant Manager, Jose Sterling, heard about it and came out on the beach to check me out and administer first aid. Three other times during the day he looked for me to be sure I was alright. I received a hand written note expressing gratitude that I was not injured worse for my experience from the "La Concha Family." Mr. Sterling invited my wife and I to a complementary meal the next evening. We thankfully splurged on the menu with appetizers as well as desert! I can't say enough good about the staff and facilities. We would love to return in the future (May 11-12, 2015). Excellent location.